Things I Believe

Not rules. Just things I’ve picked up. They change as I learn more.

Be ruthless about finding the truth

• Truth can hurt. That’s okay.
• You can just change your mind when you’re wrong. It’s not a big deal.
• Have strong opinions, but hold them loosely.
• Put in the hours. Be in the room. See more, learn more.
• Don’t just listen to one person. Get the full picture.

Leadership is about owning outcomes, not titles

• There’s no rulebook for your situation. Make your own.
• Study what worked for others. Then go your own way.

You have no ceiling

• Hard work beats talent. Every time.
• No shortcut replaces putting in the hours.
• Get 1% better every day. That’s it.

Communication is the job

• Clear writing means clear thinking.
• Your writing can always get clearer. So can mine.
• When no one is giving direction, step up and give it.
• Write things down. Your future self will thank you.

Ship fast

• Ship before it’s perfect. Fix it later.
• Listen, build, ship, tell the customer. Repeat forever.
• Speed is a superpower.
• Always lean toward shipping.

Assume good intent

• Lead with empathy.
• Everyone carries stuff you can’t see.
• Criticism is good feedback if you can listen without getting emotional.
• Treat people well on the way up. The climb is long. The world is small.